Terms & Conditions

Terms & Conditions

Last Updated: August 2026

Welcome to bootlandshoes.com, operated by Bootland Footwear, a proprietorship based in Mumbai, Maharashtra, India.

By accessing, browsing, creating an account, or purchasing products through our website, you agree to be bound by these Terms & Conditions (“Terms”). Please read them carefully before using our website.

If you do not agree with these Terms, please do not use or access our website.



1. Use of the Website

The website bootlandshoes.com is provided for your personal, non-commercial use and for purchasing products offered by Bootland.

By using this website, you confirm that:

  • The information you provide to us is accurate and complete.
  • You have the legal capacity to enter into a binding transaction.
  • You will use the website only for lawful purposes.
  • You will not misuse, disrupt, damage, or attempt to gain unauthorized access to the website or its systems.

Bootland reserves the right to refuse or cancel an order where there is a reasonable basis to do so, including suspected fraud, misuse of offers, incorrect pricing, or other violations of these Terms.



2. Privacy Policy

Your use of our website is also governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, and protect your personal information.

By using our website, you acknowledge that you have read and understood our Privacy Policy.



3. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, colours, sizes, materials, and other product information displayed on our website are accurate.

However:

  • Actual product colours may vary depending on your device, screen settings, lighting, and photography.
  • Minor variations may occur because our footwear is crafted using natural leather.
  • Product photographs are intended to provide a general representation of the product.
  • Product specifications, availability, and pricing may change without prior notice.

Bootland reserves the right to correct errors, inaccuracies, or omissions in product information at any time.



4. Pricing and Availability

All prices displayed on the website are in Indian Rupees (₹) unless otherwise stated.

We make reasonable efforts to maintain accurate pricing and availability information. However, in the event of an accidental pricing or product information error, Bootland reserves the right to cancel the affected order and provide a refund of any amount already paid.

Product availability may change without prior notice.



5. Orders and Order Acceptance

Placing an order on our website constitutes an offer to purchase the selected product.

After placing an order, you may receive an order confirmation by email, SMS, WhatsApp, or other available communication methods.

An order is considered accepted by Bootland when the order is confirmed for processing.

We reserve the right to cancel or decline an order in circumstances including:

  • Product unavailability
  • Incorrect pricing or product information
  • Suspected fraudulent activity
  • Incorrect or incomplete customer information
  • Delivery limitations
  • Violation of these Terms
  • Any other legitimate business or legal reason

If an order is cancelled after payment has been received, the applicable amount will be refunded through the relevant payment method or process.



6. Payments

Payments may be processed through third-party payment service providers.

You agree to provide accurate and valid payment and billing information when placing an order.

Bootland does not intentionally store complete credit card, debit card, or other sensitive payment credentials on its own website servers.

Payment transactions may be subject to the terms, conditions, and privacy policies of the respective payment service provider.



7. Shipping and Delivery

Bootland delivers orders to serviceable locations within India, subject to courier availability and other applicable restrictions.

Delivery timelines displayed on the website are estimates and may vary due to:

  • Courier delays
  • Weather conditions
  • Public holidays
  • High-volume periods
  • Incorrect or incomplete delivery information
  • Events beyond our reasonable control

Once an order has been handed over to the courier partner, delivery is subject to the courier’s processes and service coverage.

For complete information regarding delivery charges, estimated delivery timelines, and other shipping conditions, please refer to our Shipping Policy.



8. Returns, Exchanges and Refunds

Returns, exchanges, and refunds are subject to Bootland’s applicable Return & Refund Policy.

Products may be eligible for return or exchange only when the conditions specified in that policy are satisfied.

Customers may be required to return products in their original condition, including applicable packaging, tags, accessories, and other materials.

Bootland reserves the right to reject a return or exchange if the product does not meet the applicable eligibility conditions.

For complete details, please refer to our Return & Refund Policy.



9. Promotions, Discounts and Coupons

Bootland may occasionally offer promotional discounts, coupons, gift offers, or other promotional benefits.

Unless specifically stated otherwise:

  • Promotional offers may have specific eligibility conditions.
  • Offers may be valid only for a limited period.
  • Multiple offers may not necessarily be combined.
  • Promotional benefits may not be transferable or redeemable for cash.
  • Bootland reserves the right to modify, suspend, or withdraw an offer where reasonably necessary.

The specific terms displayed with an offer will apply to that promotion.



10. Intellectual Property

All content available on bootlandshoes.com, including but not limited to:

  • Bootland name and logo
  • Product photographs
  • Product designs and descriptions
  • Text and written content
  • Graphics and illustrations
  • Website design and layout
  • Videos
  • Images
  • Other original materials

is owned by or licensed to Bootland and is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit any website content without prior written permission from Bootland.

The use of the Bootland name, logo, trademarks, or other brand elements without authorization is prohibited.



11. User Conduct

You agree not to use the website to:

  • Commit or facilitate any unlawful activity.
  • Attempt unauthorized access to our website or systems.
  • Introduce viruses, malware, or other harmful technology.
  • Interfere with the website’s operation.
  • Use automated systems to scrape or collect website content without permission.
  • Submit false, misleading, fraudulent, or unlawful information.
  • Impersonate another person or entity.
  • Abuse promotional offers or ordering systems.

Bootland reserves the right to take appropriate action against activities that violate these Terms.



12. Electronic Communications

When you visit our website, place an order, submit a form, or communicate with us electronically, you consent to receive electronic communications from Bootland.

We may communicate with you through:

  • Email
  • SMS
  • WhatsApp
  • Telephone
  • Website notifications

Electronic communications relating to your order, account, transaction, or customer service request may be necessary to provide our services.

Where you have provided the required consent, we may also send promotional communications.

You may opt out of promotional communications at any time.



13. Cookies

Bootland may use cookies and similar technologies to improve website functionality and user experience.

Cookies may be used to:

  • Maintain shopping cart information
  • Remember preferences
  • Improve website performance
  • Understand website usage
  • Support analytics and advertising

You may manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

For more information, please refer to our Privacy Policy.



14. Third-Party Services and Links

Our website may use or link to third-party services, including payment providers, delivery partners, analytics services, advertising platforms, and other service providers.

Third-party services operate according to their own terms and privacy policies.

Bootland is not responsible for the content, availability, security, or privacy practices of third-party websites or services that are outside our control.



15. Limitation of Liability

To the extent permitted by applicable law, Bootland shall not be responsible for losses or damages arising from:

  • Temporary unavailability of the website
  • Technical interruptions
  • Internet or network failures
  • Delays caused by third-party service providers
  • Events beyond our reasonable control
  • Unauthorized access resulting from circumstances beyond our reasonable control

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable Indian law.



16. Website Availability and Disclaimer

We make reasonable efforts to keep our website available and functioning properly.

However, we do not guarantee that:

  • The website will always be available or uninterrupted.
  • The website will always be free from errors.
  • All website content will always be completely accurate or current.
  • The website will be free from technical issues or harmful components.

We may temporarily suspend or modify the website for maintenance, upgrades, security, or other operational reasons.



17. Force Majeure

Bootland will not be responsible for delays or failure to perform its obligations where such delay or failure results from circumstances beyond our reasonable control.

Such circumstances may include natural disasters, floods, fires, epidemics, government actions, strikes, transportation disruptions, technical failures, internet disruptions, or other unforeseen events.



18. No Waiver

If Bootland does not immediately enforce any provision of these Terms, this does not mean that Bootland has waived its right to enforce that provision in the future.



19. Changes to These Terms

Bootland may update or modify these Terms from time to time.

Any updated Terms will be published on this page with the revised “Last Updated” date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.



20. Termination

Bootland reserves the right to restrict, suspend, or terminate access to the website where reasonably necessary, including in cases involving:

  • Violation of these Terms
  • Fraudulent or abusive activity
  • Unauthorized use of the website
  • Misuse of promotions or services
  • Any unlawful activity

Termination will not affect rights or obligations that arose before termination.



21. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision shall be interpreted or modified to the extent necessary, and the remaining provisions shall continue to remain effective.



22. Governing Law

These Terms and your use of bootlandshoes.com shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable law, disputes arising from these Terms or transactions made through the website shall be subject to the jurisdiction of the competent courts in Mumbai, Maharashtra, India.



23. Dispute Resolution

If you have any complaint or dispute regarding an order, product, payment, delivery, return, or use of the website, we encourage you to first contact Bootland so that we can attempt to resolve the matter amicably.

You can contact us using the details provided below.

Nothing in these Terms limits any rights or remedies available to consumers under applicable Indian law.



24. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies expressly referred to on the website, constitute the terms governing your use of bootlandshoes.com and your transactions with Bootland.



25. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Bootland Footwear
Ground Floor, Room No. 2, Yusuf Manzil,
5th Sankli Street, Mumbai Central,
Mumbai – 400008, Maharashtra, India

Email: support@bootlandshoes.com
Website: bootlandshoes.com


By accessing, browsing, registering on, or purchasing from bootlandshoes.com, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.